UPDATE: User Guides updated June 27, 2016. Please review appropriate guide(see below).

• If you cannot access the system or get an error message, Please complete an eAuth Request Form Click here. Please email completed form to cfpdc@dm.usda.gov of fax to (301)394-0300.

• If you send your order to cfpdc@dm.usda.gov, Please provide your customer ID number, complete mailing address, telephone number and the items needed.

UPDATE FOR MMSC COMMUNITY USER PORTAL TO PLACE ORDERS:

• FSIS customers are currently unable access the MMSC Community User Portal using Internet Explorer browser. Customers are required to use the Google Chrome browser to access the site using the following link: https://usda.force.com/Portal

• If customers need help getting Google Chrome, please call the IT Service Desk for FSIS at 1-800-473-9135 to have it downloaded to your computers. If you have been able to place your orders online using the Community Portal, please do not submit an eAuth request. Until you have contacted the FSIS IT Help Desk, you can submit your orders to cfpdc@dm.usda.gov, fax to 301-394-0300 or call 301-394-0400 for assistance in placing your orders. We apologize any inconvenience this may have caused.